To our valued community of medical professionals,
The Novel Coronavirus (COVID-19) is having a profound impact on communities across the world. At this time of uncertainty surrounding COVID-19 Medical Wave remains fully operational. During this time we are committed to being responsive to the needs of our customers and our employees.
While Medical Wave’s business is founded on the idea of exchanging goods both in person and online. This unique situation can still have an impact on how people engage in our marketplace. We are working daily to serve you by providing you the highest level of service while being sensitive your specific needs during this time.
We are empowered every day by the vibrancy of the marketplace and the sheer volume of daily transactions. We are immensely grateful that we are able to continue to power our EPAT/Shockwave platform during this time and are committed to providing our current and future customers the highest level of service and support.
As a response to the corona virus:
- We sanitize all shipments before they leave our facilities.
- There are currently no restrictions on shipping. Should this change, we will work with our carriers to address shipping concerns quickly.
- We have also implemented special financing programs in order to assist medical professionals who wish to acquire our technology by providing them with deferred payment programs and more. It is our hope that this will make it easier for medical practices to acquire our technology in order to provide enhanced patient care while generating practice revenue. Learn more.
We’re here for you. If you have questions or concerns please do not hesitate to contact us.
Warmly,
Robert DeWaters
CEO, Medical Wave US